Who we are
Magnolia Cottage is owned and operated by Steven McLean and Gabriele Haiden. All references in this Privacy Policy to Magnolia Cottage should be taken to mean Steven McLean and Gabriele Haiden and vice versa.
This privacy policy sets out how Magnolia Cottage uses and protects any information that you give us when you use this website.
Magnolia Cottage is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
What information is collected and how is it used?
Magnolia Cottage Guests
On this website, the only information that we collect from you is that which you provide when making a booking. This information is necessary so that we can record information for bookings, ensure that you have everything that you require during your stay and also keep you informed about necessary detail for your stay with us.
This information will include:
- Your name
- email address
- contact phone number
Disclosure
Magnolia Cottage will NOT disclose this information to anybody outside the organisation except as required by law. We will not release this information to third parties for marketing purposes.
Data Deletion
Should you wish to either request or confirm that all of your personal data has been removed from the Magnolia Cottage database, please contact us using the following link and provide the details of your request:
Confirmation of the deletion of all of your personal data will be provided by reply email.
Data Security
This information is only available to those authorised by Magnolia Cottage who need access to the information in order to perform their role/s specific to the reliable and secure functioning of the Magnolia Cottage website.
Magnolia Cottage and its online hosting provider maintains up-to-date computer and network security systems with appropriate firewalls, encryption technology and passwords to protect electronic copies of personal information.
If we no longer require your personal information, we will take reasonable steps to destroy it in a secure manner. This is subject to any legal obligations we have to keep information for a certain period of time.
Accuracy
Magnolia Cottage makes every effort to ensure that all information is accurate and up-to-date. We encourage you to help us by telling us immediately if you change your contact details.
Data Storage
All data from the Magnolia Cottage Website is stored on servers located only in Australia.
Links to other websites
Our website contains links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
This includes such things as the payment gateway you use in order to pay for and secure your booking. Such payment gateways that are available for you to select are; Stripe and PayPal. Both of these are not a part of the Magnolia Cottage Website and may independently collect and store your data. You should familiarise yourself with their privacy and data storage policies before using them.
Newsletter
We use MailChimp in order to produce and distribute our newsletter via email distribution lists. Should you subscribe to our newsletter, only your name and email address will be stored by MailChimp. We recommend that you check their privacy policy before subscribing. You will be able to unsubscribe from this service at any time of your choosing.
Complaints
If you believe your privacy has been breached, or you have any concerns about any information contained within our Privacy Policy, please contact:
Steven McLean and Gabriele Haiden
11 Lower Trail Road
Maleny
Queensland, 4552
Australia
PH. 0419 188 525
magnoliacottage11@gmail.com